The OJD has an internal grievance procedure providing for quick and fair resolutions of complaints claiming Judicial Department discrimination on the basis of disability in violation of the U.S. Department of Justice regulations implementing Title II of the ADA. This procedure complies with 28 CFR 35.107(b).
Filing of Complaint
- Persons claiming discrimination by the Judicial Department or its employees on the basis of the person’s disability must file a complaint as soon as possible but no later than 45 calendar days after the claimed violation. The complaint must
- be dated and signed by the person claiming discrimination or by the person’s representative (upon a request, other means of filing a complaint will be made);
- contain the name, address, telephone number, and email address of the person (and representative, if any) filing it;
- describe briefly, but with sufficient detail, the reasons for the claimed violation(s) of the regulations;
- indicate the date, place, and nature of the incident, including the names, if known, of any official or employee involved, and the names of any persons witnessing the event; and
- indicate a corrective action that may resolve the claimed violation(s).
- Persons claiming discrimination must file complaints at the local court or OSCA Division of the Judicial Department with the ADA coordinator who will coordinate ADA compliance efforts. The ADA coordinator will notify all persons in writing of the receipt of the complaint.
- An investigation, as may be appropriate, shall follow a filing of a complaint. This informal process provides the person and their representatives, if any, a chance to submit information or evidence about the complaint.
- The OJD staff person named above will forward a copy of the written decisions as to the validity of the complaint and any resolutions, to the persons claiming discrimination no later than 45 calendar days after filing of the complaint.
- The local administrative authority shall maintain the files and records relating to complaints for a period of three years.
Request of Reconsideration
- Persons claiming discrimination may request reconsideration in instances where he or she is dissatisfied with the written decisions or resolutions. The request for reconsideration should be made within 45 calendar days of issuance of the written decisions or resolutions and must be filed in writing with:
OJD Statewide ADA Coordinator
Executive Services Division
Office of the State Court Administrator
Supreme Court Building
1163 State Street
Salem, OR 97301-2563
Phone:
503-986-5500
Oregon Relay Service - 711
Fax: 503-986-5503
Email:
ojd.adahelp@ojd.state.or.us
The OJD Statewide ADA Coordinator will notify all persons of the receipt of the complaint.
- The OJD Statewide ADA Coordinator will forward a copy of the written response to the request for reconsideration to the persons claiming discrimination no later than 45 calendar days after its receipt.
- The Office of the State Court Administrator shall maintain the files and records relating to any request for reconsideration for a period of three years.
Use of the Judicial Department grievance procedure in no way impairs persons claiming discrimination to search for other remedies under the ADA such as filing an ADA complaint with the responsible federal department, agency, or court.
Copies of this posting or alternative formats are available on request.