Remote Cashier Services

Deschutes County Circuit Court has implemented an additional resource which will allow the public to receive information and assistance virtually during these unprecedented times due to the pandemic. To ensure that your needs are met in the best way possible, please adhere to the following guidelines.

Here is what the virtual cashier CAN assist you with:

Questions about your case
General questions/information
Questions about court processes
Emailing links/pdfs of court packets
Payments (credit card only) including filing fees, trial fees, court fines, restitution, etc.

Here is what the virtual cashier CANNOT assist you with:

Filing documents to your case
Legal advice
Filing or processing protective orders
Questions/information about any other court besides the Deschutes Circuit Court

Do's and Don'ts for accessing the Deschutes Virtual Cashier via Video

Make sure you are in a quiet location where distractions and interruptions are minimal
Ensure that your device has reliable connectivity and coverage
If joining by smartphone, download and sign up for Cisco WebEx Meeting app
Test your audio and video prior to connecting to the meeting
Ensure that you take turns speaking with the cashier who is helping you. This ensure that audio does not cut out
If using a mobile device, do your best to keep your device stationary using a stand for example

It is highly recommended that you use the Cisco WebEx Meeting application to join the hearing. This helps to ensure that you have a good, quality connection as opposed to utilizing an internet browser which often results in poorer quality video.

Do's and Don'ts for accessing the Deschutes Virtual Cashier via Phone

Please do not use your speaker phone, as audio quality is lost, and it will make it very difficult for the cashier to hear you
Please ensure that you are in a quiet location where distractions and interruptions are minimal
Please speak clearly

To reach the virtual cashier by video CLICK HERE

If you would prefer to call in only:

Dial 1-408-418-9388
When prompted enter access code: 146 179 9888##

Please note that once connected by either phone or video, you will be placed in the virtual "lobby" while the cashier assists other customers. Please see the top of this page for cashier availability schedule. Please be patient, as the number of customers will dictate the amount of time you may need to wait.