If you are filing an appeal of your case, you may need a transcript of the hearing and not an audio copy. An audio copy is sound recording that you listen to. A transcript is a written record of the hearing that you read. Transcripts are made by a professional transcriber who listens to the audio (sound) recording and types the spoken words into a written document.
The court does not provide this service nor can the court make a recommendation of a private transcriptionist service.